Stoa
What we do About Contact

Policies

Last updated: 30 July 2026

On this page

  • 1. Privacy Policy
  • 2. Terms of Service
  • 3. Refund Policy
  • 4. Delivery and Access

1. Privacy Policy

Stoa Consulting Services (Pty) Ltd ("Stoa", "we", "us"), a company registered in South Africa (registration number 2021/843465/07), respects your privacy and handles personal information in line with the Protection of Personal Information Act (POPIA).

What we collect

We collect only what you choose to share with us, such as your name, email address and the details of your enquiry when you contact us about training.

Why we collect it

We use your information to respond to your enquiry, to arrange and deliver training, and to keep basic records. If you have agreed to receive updates from us, we use it for that too, and you can opt out at any time.

Who we share it with

We share personal information only with the service providers who help us operate, and only as far as needed. We do not sell your personal information.

How long we keep it

We keep your information for as long as needed to serve you and to meet our legal and tax obligations, then delete or anonymise it.

Your rights

You may ask to see, correct or delete the personal information we hold about you, subject to records we are legally required to keep. To make a request, email lyntonr@stoaconsulting.co.za.

Contact

The person responsible for personal information at Stoa is Lynton Rinkwest, reachable at lyntonr@stoaconsulting.co.za.

2. Terms of Service

This website is operated by Stoa Consulting Services (Pty) Ltd. By using it, you agree to these terms.

About the content

Information on this site describes our SAP training and education services and is provided for general information. We keep it accurate and current as far as we reasonably can, but it may change without notice.

Intellectual property

The content, design and branding of this site belong to Stoa Consulting Services (Pty) Ltd and may not be copied or reused without our written permission.

Online store

Some courses are sold through our online store. Purchases made there are also subject to our Refund Policy and our Delivery and Access terms set out below, together with any terms shown at checkout.

Contact

Questions about this site can be sent to lyntonr@stoaconsulting.co.za.

3. Refund Policy

Our online courses are digital products, and access is granted to you immediately after purchase. Please read this policy before you buy.

Online courses

Because access is delivered as soon as your payment is confirmed, all sales are final once access has been granted. By completing your purchase, you acknowledge that the course is delivered to you at that point and that no refund is available for a change of mind.

Errors and access problems

If you are charged in error, charged more than once, or you pay but cannot access the course and we are unable to resolve it, you are entitled to a full refund of the affected amount.

Live training

Bookings for live, instructor-led training are subject to the terms agreed in writing for that engagement, including any cancellation terms.

Your statutory rights

Nothing in this policy limits your rights under South African consumer law, including the Consumer Protection Act and the Electronic Communications and Transactions Act.

How to request a refund

For any of the situations above, email lyntonr@stoaconsulting.co.za with your order details, and we aim to respond within 3 business days.

4. Delivery and Access

Our online courses are digital, so there is no physical shipment.

Online courses

Access is delivered to the email address you use at checkout as soon as your payment is confirmed, usually within a few minutes. You can then access the course online at any time.

If your access does not arrive

Please check your spam or junk folder first. If you still cannot find it within 24 hours, email lyntonr@stoaconsulting.co.za and we will restore your access promptly.

Live training

Dates for live, instructor-led training are scheduled and confirmed directly with you as part of the booking.

© 2026 Stoa Consulting Services (Pty) Ltd. All rights reserved. Back to home